We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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I thank you so very much for all your help, information & suggestions at our first meeting. It helped us make the decisions we needed to make. Thank you and your staff for working so hard to make it possible for us to say good bye to our brother the way we wanted to. You truly worked hard to make it possible for us to afford to lay our brother to rest. Your kind words and thoughtfulness is greatly appreciated. Dwayne Allen’s Sister - Bettie (Allen) HohlerBettie January 08, 2019
I just want to say thank you to Matt. You went above and beyond to help our family, in our time of grief. Thank you so very much for making it possible for us to see our Brother, he meant the world to us. I think you saw that in us. So I’m very grateful that you made that happen for us. Sincerely, Tammy JamiesonTammy Jamieson January 08, 2019
Hi, John. Sorry I missed you on Saturday when I stopped by to pay the balance. I wanted to thank you for all your work coordinating my father's funeral. The Marine Corps flag ceremony was simply breathtaking, and the 21 gun salute from the VFW topped off a fitting ceremony. There wasn't a dry eye in the house. We'll all have memories of a wonderful and fitting funeral for the rest of our lives, thanks to you.Rob A. September 25, 2018
We have attended several funerals/viewings here for residents who have passed, and have been very impressed with the facility, the kindness and professional courtesy of the staff, and the presentation of the services. We hear from our families that Steverson Hamlin & Hilbish makes things as easy for them as possible during a difficult time.Osprey L. January 03, 2018
The staff of Stevenson, Hamlin & Hilbish Funeral Home are all so kind & helped my Mom & I get through a very hard time. Thank you for all that you did to make us feel comfortable. We would definitely recommend you!The Davis Family July 01, 2018
My mom lived close by the funeral home. She pointed out "her funeral home" every time we passed by. Courtney and compassion from everyone is what I remember the most.Ms. Smith December 15, 2017
I would like to thank Jesika for all that she did for my son at the funeral. She went over and beyond my expectations. It was absolutely perfect! It was as if she knew him. She did as superb job! Thank you so very much.D. L. December 15, 2017
Caring & Friendly staff. Everything was perfect.Linda September 13, 2016
Fortunately, hospice made arrangements by phone, which went smoothly. Excellent personnel, they were prompt to resolve issues and excellent communicators, empathetic, willingness to assist with family conflict and working with without difficulties.Amelia September 29, 2016
Just got the feeling of sincere concern and desire to help. Can't think of anything that they did not do for us. Most memorable moments was the overall feeling of concern and compassion displayed by everyone I talk to.Robert August 22, 2016
Warm, sincere welcome from the family service counselor. I received exactly what I expected. Mr. Netwal explained everything as if he had written the book. So very polite, professional and expert in every way.Bert August 08, 2016
Caring staff, excellent facilities, and personnel. The pictorials display on TV was very nicely integrated into the theme. Everything was well covered.Sandra August 08, 2016
The one thing I remember the most is the sympathy and availability. Their suggestions of cremation urns based on my budget were the most memorable experience.Mitzi July 25, 2016
We just wanted to thank you for all your help. Please send a special thank you to the 2 men who came and picked up Clyde, the respect they showed and the flag colors was breath taking. Thank you. We appreciate your team.Deb & Chuck T. July 10, 2016
We chose Steverson Hamlin & Hilbish Funerals and Cremations for our pre-need arrangements for the location, reputation, to freeze cost, to ensure my wishes will be honored, and to remove this burden from our loved ones.Mrs. & Mr. M July 19, 2016
They put us as ease and paperwork was painless. The family service counselor was polite, courteous, knowledgeable, compassionate and understood my wished as I explained them.L McC. July 11, 2016
Very understanding, they knew what I wanted. The staff was excellent. Keep doing what you're doing, wouldn't change a thing.M J. D July 01, 2016
Our attendant was there immediately., Everything looked attractive. The staff brought everything down to fellowship hall from the church.H June 11, 2016
We got to take our time with our loved one. The viewing looked so good.C June 11, 2016
Everyone was extremely accommodating and understanding, whether visiting the stone or contacting by phone.A June 11, 2016
The funeral home has a very calming atmosphere. Pleasant and understanding staff.S June 11, 2016
Our service counselor was polite, courteous, knowledgeable, compassionate, and understood my wishes as I explained them.M June 11, 2016
This is the second time I made arrangements with Dean. My husband passed away in January of 2016. Now I am making my pre-arrangements as he is very easy to work with. He called to follow up with me as I had some questions. I would recommend him.Anonymous May 27, 2016
Upon my arrival, John greeted me when I arrived and explained the pre-planning that already had been done. I felt very comfortable, he answered my questions in a polite professional manner. The entire staff was polite and professional with me as they assisted me.Anonymous April 26, 2016
Our Counselor was very professional, explained each detail, gave us options and was certain each question we had was answered satisfactorily.F.F & N.S
When we walked in everyone was very courteous with plenty of great information. The patience in explaining the entire process was greatly appreciated. D.MD.M
Matt was very comforting. I didn't feel like I was calling a dealership or retail store like I have experienced in the past from other places. Everything was perfect. Matt was very accommodating. Answered all my questions, very patience and compassionate. Also, my dad looked like my dad! Whoever took care of him did an amazing job. The lady & gentleman at the viewing were great as well!S.A.B
Thank you Jan & John for working with us. You guys explained everything to me and how they could assist with my previous arrangements.W & P.S
The associate we were dealing with had great "bedside" manner. Made the whole arrangement very easy and she was very informative. She did everything I needed & I wouldn't need anything changed. I would recommend Steverson, Hamlin & Hilbish to all my family and friends M.A.SM.A.S
Matthew was very reassuring that everything would go smoothly.....and it did. The on-line obit was beautiful. The staff did everything they could to make us happy. Thank you so much. J.FJ.F
How nice my husband was laid out and also how nice the pictures were displayed- most of all the grave side service was just wonderful in every way. Staff was wonderful, no complaints what so ever. God Bless all of you for what you do.L.I.H
Art Hilbish was a very nice, helpful gentleman. I had no idea who to turn to. His helpfulness with helping me moms cremation and the information he gave me is something that I could never thank him enough for and with that being said, Art Hilbish was the one that helped solidify my decision. Jesika P made paperwork simple and fast. She was very thoughtful in everything and made sure that I knew you guys were there if I needed anything. She made sure that every option available was explained and answered any question I had regardless of how crazy it sounded. During the time of great loss the entire staff was professional, friendly and treated my mother with dignity and respect. i thank everyone involved throughout the entire process. M.SM.S
I felt the warmth and caring immediate. Your ladies are so lovely. Everyone was very polite-mannerly-glad to do anything to make me comfortable. Everyone made my sadness so much easier to handle. Perfect!!S.M
Just a note to say “thank you” for the remembrance service for those of us who have lost someone we love. The effort and hard work was very evident and so appreciated. And as always, my partner Dr. A always does a great service. God Bless all of you during the Christmas season. Sincerely G.GG.G
The thoughtfulness of the staff was very memorable. Thank you for an excellent service in my time of need Thanks T.WT.W
To the Staff: Thank you so much for your thoughtfulness and caring during the loss of L. The service was memorable!M.
Dear Matt - Thank you for your guidance and support regarding the details of my mothers passing last week. The information you provided to us was very useful and made it easier to handle the various tasks at hand. We appreciate you working with us and thank you again.W.
Dear Jan & Staff of Steverson Hamlin and Hilbish - On behalf of the board of directors and community of Tavares homeowners Inc. I would like to thank you for your donuts, coffee and information on pre-need funeral arrangements. It is mu hope you will hear from members of our community.G.H.
We are grateful that we had the opportunity to meet with Mike Sofka to plan our funeral needs. It was a very positive experience.B.D
Matt was very knowledgeable regarding the arrangements down south, and knew how to handle the transfer to Steverson Hamlin and Hilbish. I plan to make my own arrangements with Matt in the future. The arrangements that were made were for my mother recently moved her from south Florida.C.L.
Your folks did a fantastic job - perfect in every way.E.W.
Thanks for all your help with the funeral plans and the moral support!M.
All of you were awesome! Most beautiful set up I have ever seen. I think you went above and beyond any of our expectations to handle the funeral as we wanted. A HUGE thank you from my family.P.S.
You couldn't have done a better job. Thank you so much; for the respect and dignity that you showed for our daughter K.M. and our familyP.F.
The courtesy and compassion that was shown to me during this difficult time is something I won't forgetAnonymous
Jan was extremely well informed about her produce. She explained it very well so that older folks, like me could understand.S.S.
Everything was handled with great efficiency.S. July 22, 2013
Just a quick note to say thanks for a great job! Your entire staff was terrific and very helpful with all aspects of the trade services you performed for Mr. D. Very professional, nice job!B.K. May 01, 2013
John will always have a special place in our hearts. We could not have asked to be treated better. Also the way John and staff had dad presented in the chapel was extremely comforting. Unfortunately we did not meet the other funeral directors, but John is tops. John keep the same personality and don't lose sight of that special calling you have in serving families in need.Mrs. H. February 11, 2013
Dear Matthew, The week has flown and crept by for the “L” Family. As this chapter of our life comes to an end I wanted to take yet another moment to let you and your leadership team know just how much we appreciated your services for my mother- “BL.” As I mentioned to your previously- you did Herman Steverson proud. My family and I trusted Herman with many of our friends and family members. You just simply knew that your loved one would be “safe” with him. You gave us that same feeling and for that I am forever grateful. We all know that often our loved one can appear significantly different during the interment process. However, my Mama looked beautiful and she seemed to be simply resting. It made all the difference in the world for my Dad and was yet one more step in the healing process. Again I am forever grateful for that. I know it’s just a shell, but that shell meant the world to me and I am having difficulty figuring it all out. I can’t understand why it happened when it did but everyone has been so wonderful in trying to help each of us through every day. Thank you for letting me include the recipe card. Please tell Brenda thank you for all of her efforts. I must say that I was quite saddened that I did not see the obituary in the newspapers but today I found them in the package that you sent out. Thank you for including them for me. My Mama has gone from this life to one that I can only begin to imagine and our grief will lessen with each passing day. But our gratitude for all of you and so many others will remain etched in our hearts for a long time to come. Thank you for treating us as welcome friends instead of customers. It made all the difference. And not that we don’t love you all Matthew-but I hope to see you all outside of work-if you know what I mean! With a heart of love and deepest gratitude yours truly,TD
At our time of need, we came to Steverson Hamlin and Hilbish because of your reputation and recommendations by family and friends. The kindness, understanding, personal attention, and professionalism were a comfort to all of my family. At a time of grief in our busy world the one on one, person to person touch, no computers, no voice automation, just simple human kindness was greatly appreciated.P.F.
Thank you and the staff for all that you did to make or day, the way we wanted it to be🙏🙏🙏 Sincerely, Tammy JamiesonTammy Jamieson January 08, 2019
Chose Steverson Hamlin & Hilbish Funerals and Cremations for the kindness I felt during my first phone call. I called another funeral home before my father's passing and felt intimidated. When dad passed and I called you, I felt that you really cared and you put me at ease. The most memorable thing that took place while Steverson Hamlin & Hilbish served our family was the compassion of all the staff. The service was more than what we expected. Thank you for being such a caring and thoughtful staff.Mrs. Messina October 24, 2018
Prompt, empathetic, efficient service with the same people each time. Especially with challenges such as getting the doctor to sign off on the death certificate. Most memorable was the willingness to hunt down the delinquent Dr. B.Laurie N. July 16, 2018
Steverson Hamlin & Hilbish are truly caring and compassionate. Any questions I had were thoroughly answered. The viewing, and care/preparation were excellent. This is somewhere I would highly recommend.Sharon B June 01, 2017
Dear Sterverson, Hamlin, and Hilbish: Words cannot be found to express the gratitude and comfort our family experienced when we laid our beloved husband, father, grandfather and great grandfather to rest near his family. We have yet been able to cry since seeing him "asleep" peacefully knowing he no longer was suffering from his illness. But now with a glorified eternal body because Jesus paid the price at the cross. Jesika's quiet manner and her ability for all the details to help us through a new sad experience. Thank you ever so much.E.M.R. December 15, 2017
How well Jesika spoke about the arrangements and how professional Matt was, which took a load off my shoulders. We will always remember the great service.Gary Gifford December 15, 2017
The compassion of the people we talked to while making arrangements was the most memorable for our family.Joan September 13, 2016
Gail was so conscientious and courteous. She was truly an outstanding in every way!Mark September 02, 2016
Greetings :-), It has been 10 months since my mother, Sara Cochran has passed. it never gets easier. For the first time in my 57 years of life, I have experienced deep grief. It is a burden and a Blessing. I think the hardest part is not talking to her everyday. (Although I do still talk to her, just not in the physical sense). I apologize for not writing sooner,. I guess I just needed time. I want to say thank you. You have a tough job. I know what that is like. I'm a Corrections Nurse, and taking care of criminals is a challenge, but it has taught me so much about life, and has brought me so much closer to God. Thank you for your compassion, kindness, and going above and beyond in my families time of need. My heart is so grateful. Many people wonder how you can do what you do, day in and day out. I know how. It is a calling, just like my profession. We do it because we care, plain and simple. The personal rewards far outweigh the difficulties of our daily routines. I have so much to say, but mostly, I just wanted to say thank you. Thank you for helping us through one of life's most difficult times. God Bless,Paula Fischer & Family September 16, 2016
Our family service counselor, Gail, was a wonderful lady, smiled and answered all questions with an little heart in it. Everyone should be as good as our family service counselor. I think we became friends, I hope. Thank you for Gail for being my angel on my shoulder.Shirley
Staff manners, passions, answers to my questions were simple; not complicated. Same day information. Ready for personal to answer all of our questions. Gave us time to view before the body was flown to Puerto Rico. Excellent facilities, personnel.Alfredo August 16, 2016
Kind staff and showed concern. Most memorable was when he was picked up the respect and the flag used to cover was so breath taking, we will never forget it. Just wished I had a picture for the family.Mary July 19, 2016
Complete cooperation and anticipation from the staff. They were both professional and personable.Arthur August 18, 2016
Very professional, knowledgeable, as they did everything right - much appreciated!R Cook July 18, 2016
Our family counselor was polite, compassionate, courteous and kind. She was great at taking care of all of my needs.John H July 18, 2016
Referred by the county. I recall the staff's willingness to help us. Excellent personnel, gentle and caring.Barb July 19, 2016
I choose Steverson Hamlin & Hilbish Funeral and Cremation due to their reputation and pre-arrangement services. I remember the quickness of response and quality of handling my sweet, sweet Donald.LDG June 17, 2016
Family Service Counselor was courteous, generous, and compassionate about my wishes.SA June 23, 2016
Most memorable experience is the staff kindness and respect.D.E. June 17, 2016
You were very kind and sympathetic and gave tone to questions asked. Everything was very smooth.D June 11, 2016
I was recommend as I heard they would ensure my wishes would be honored. My service counselor was very caring person, she did everything right.C June 11, 2016
Perfect staff with calm voices. Most memorable experience was being allowed to see my husband before cremation.CM June 01, 2016
Friendly and thorough staff. Family Service Counselor is a good communicator and answered all my questions!Anonymous April 15, 2016
John was so easy to talk to and helped make such a difficult time stay lighthearted yet efficient. John is definitely an asset to the company.K.L
The counselor was courteous and gave us the info we needed. Did not push to spend more money. Worked with us to meet our needs. My family and I were very satisfied. We had another appointment + he helped us meet that time frame with courtesy & respectJ & J.B
Matt, Thank you and your fellow staff for everything! From the first phone call, y'all were truly compassionate. I never felt like it was a business transaction and that means a lot to me. Also my dad looked amazing! He looked like he was taking a nap. The lady & gentleman that helped us were fabulous. They were so patient, kind & accommodating. I wanted y'all to know how much I appreciate everything. It meant a lot! Thank you! S.BS.B
Very friendly, very knowledgeable , very detailed in explaining everything. All the information we needed was provided as expectedMr & Mrs V
Your willingness to meet all of our requests. Excellent personnel, facilities and appearance of the deceased. We would definitely recommend Steverson to family members, friends.V.C
Everything was perfect, the way they handled and explained things. We wanted it simple and it was. We were not hurried or pushed in deciding what we wanted. When my son and I said simple- that's what we got-we are very pleased the way things were handled right down to the church. S.M.CS.M.C
Our Family Service Counselor was very knowledgeable, caring, followed our wishes and gave us her phone number to call if we ever needed.D & K.L
The pleasant voice of Jan walked me through a complete rehearsal after the important tasks were completed . They did a really great job from beginning to end . We were never pressured or hurried along. It was a pleasant experience.M.B
The kindness and compassion that everyone I have dealt with has shown me is what I remember the most. That definitely includes the gentleman who came to our home to pick up my husband very soon after our Hospice nurse called. Each person I’ve had contact with has been well informative, helpful and made me feel like my questions were important. I will always remember the candlelight remembrance service the week following my husband’s service and the thoughtfulness of all your staff. In summary your staff has all been wonderful!C.C
The tour of the business and the description of the various plans was most helpfulR & S.H
Friendly personnel and very helpful. Everything was beautiful!! Most memorable was the personnel’s understanding & caringL.G
You are very thoughtful and I was very impressed with all of the ceremony. It has been a very difficult year for my family and everything during the “remembrance” ceremony was just perfect. Thanks to all of you & please have a happy holiday season from our family to yours P.SP.S
Dear John - I wanted to thank you and your colleagues for such a fine job you did with my dad's services. What you do matters. You were very understanding with me and my siblings and were patient too. None of us have much money but you explained everything to us and helped us with our decision. I so very much appreciate your sensitivity and concern with my dad and his status as a veteran. Everything went off brilliantly. Thank you again you are too kind.L.C.
How friendly and supportive we were treated. We were from out of state and it was really nice the way we were helped.M.S.
The appearance of the deceased was excellent, more than we expected.M.V.Z.
Matt ( Pierson) was extremely helpful and graciously wanted to help in any way he couldR.B.
Matthew was so considerate and informative. Every time I called he was quick to respond. Always professional and willing to be of assistance.B.G.
We're very satisfied with the services and the courtesy that we were shown. We're also relieved that we made the decisions for the finally of our lives and that it's behind us.R. & E. B.
Hi Matt - I just wanted to let you know I was thinking about you on Thanksgiving. I tool the candle that you made for us and put it on a table near out dining room table so I felt B's presence with us. Thank you so much for all you did for us. K. is here visiting with is for a few days. Miss B. very much but we do know he's in a better place. Please know I will be thinking about you every Sunday as B. is the center of our Advent wreath.L.M.
Our Mom M.E., could not have been done any better. She looked wonderful. Thank you for being so kind to our family.R.E.
Thank you so much for the service you provided for my husband on August 10th. I truly appreciate the support and comforting words you and your staff provided for me and my family.M.
the employees were very courteous and connected us immediately with those who could help expedite our funeral arrangements in a timely manner Everyone was helpful and went out of their ways to make a very solemn and sad occasion some thing to be proud of.J.F.
First of all, I want to say what a terrific job Steverson , Hamlin and Hilbish did with the services they provided my family at the time of my mother's passing. Everyone was wonderful.D. August 12, 2013
Thank you very much for your kindness and professionalism during the loss of my daddy R.W. your respect and attention to detail were very appreciated. Again, thanks! God Bless each of you.L.L. May 01, 2013
Mike S. did not pressure us and my daughter and I really appreciated the way he presented everythingMrs. A April 01, 2013
Matt, We wanted to try to express our gratitude for all your assistance with Mom’s funeral. Your kindness, compassion, attention to detail and sensitivity will always mean so much to us. Truly, God has blessed you with all the gifts to be the very best at your occupation, and in turn, blessed the families who come under your care. Thank you so much for holding our hearts and hands so gently and guiding us through this time. God Bless, P.S. Laura Stephens is such a credit to your office. She made us feel as if we were the most important thing she was assisting with and showed that Steverson, Hamlin and Hilbish truly was the best choice for our family. Our gratitude to a great staff for such superior support and service.J&C E
We chose Steverson Hamlin and Hilbish because of its location and reputation, and at my mother’s request, but what we will remember is the immediate response to our call; the courteous, caring and helpful way we were treated; and particular how knowledgeable you were about our church. We are so grateful to John Roemmelt and his staff for their compassion. We cannot think of ANYTHING that they did not handle.M.E.C.